Information for new patients

If you are a new patient of Osteopathic Health Care, or if you are planning to come for your first Osteopathic consultation, here are some things to keep in mind!

Wear comfortable clothing.  Many of the techniques and activities performed during a consultation are more comfortably achieved when wearing loose fitting, comfortable clothing. For people attending who feel that their clothing is not suitable, a treatment gown (that does up at the back) is offered as an alternative.

Be prepared to disclose relevant medical history.  Osteopathic treatment is very safe, however there are some medical conditions, or events in a patients history that might be important for your Osteopath to be aware of. Most questions are simple enough in nature (ie. Where is your pain? When did the pain start? With what movements do you feel pain? etc.) However, at times we may ask more difficult questions. Please be aware this is to ensure that we treat our patients as safely as possible. If you think that there is anything in your history that your Osteopath should know, but hasn’t asked about, please inform them.

Let your Osteopath know if you experience any discomfort during treatment.  As an Osteopath has a wide variety of techniques at his or her disposal, it is often possible and preferable to treat patients using techniques where they feel a minimum of discomfort. However, if a certain technique, stretch or position is uncomfortable for you or causing any pain please let us know. Most likely we can approach a problem from many different angles.

Bring any recent medical reports, medical tests, MRIs and x-rays.  If you have had any recent medical investigations, please bring these along to your consultation. Sometimes these reports contain specific information that allows us to treat you more appropriately, and in some conditions, more safely.

If you have a question, ask away!  If at any stage throughout a consultation, you do not understand a technique, stretch, activity or diagnosis, please ask your Osteopath for further clarification. It’s your body and it’s very important that you understand what’s happening.

Frequently asked questions

This section covers some of the more general questions that we are commonly asked by people wanting more information about our clinic, and the services offered. If your question relates to Osteopathy and Osteopathic treatment you should also check our section on Osteopathy for more details.

Topics found in the Osteopathy section include – Introducing Osteopathy,What is Osteopathy?, Why see an Osteopath?, What techniques does an Osteopath use?, Osteopathy and… Arthritis, Asthma, Back Pain, Children,Headaches, Pregnancy, Seniors, Sports.

How long is each session?  An Osteopathic consultation may run for about 25 to 30 minutes. Osteopathic Health Care allows for 30 minute sessions when scheduling appointments. Longer or shorter sessions may be recommended by your practitioner depending on your specific needs.

Do I have need to have “manipulation?”  Manipulation or HVLA (high velocity, low amplitude) techniques are completely optional. NO manipulation will be performed without your explicit consent! If you would prefer treatment without joint manipulation, it is likely that your Osteopath will have alternative techniques available at their disposal which may be able to produce the desired result.

How many sessions will I need?  Of course the number of sessions required will vary between persons and specific complaints. Several factors may play a role in how many consultations may be required, such as –

  • How long the condition has been present
  • The nature and extent of the injury
  • The patients response to treatment and patients compliance
  • The ability to avoid re-aggravation

For most common complaints, patients require between two to six consultations. These consultations will be generally spaced out with a minimum of two days, and a maximum of 7-14 days between sessions. Discuss your treatment plan with your Osteopath to get an idea of how long it may take to resolve your specific concerns.

What training does an Osteopath receive?  In Australia, Osteopathic students undergo a five year course in Osteopathic medicine. There are three Universities in Australia offering courses in Osteopathy. They are RMIT (Melbourne,) VUT (Melbourne,) and UWS (Sydney). An Australian Osteopathic qualification will come in the form of a double degree (B.App.Sc.(Clin.Sc.), B.Ost.Sc.) or a degree and masters degree in Osteopathy (B.App.Sc. (Osteo.),M.Ost.) Subjects studied extensively during these five year courses include anatomy, biomechanics, physiology, pathology, pharmacology, general medical diagnosis and Osteopathic diagnosis and treatment. See our section on Osteopathy for more details.

Payment options

Osteopathic Health Care accepts the following types of payment –

  • Cash
  • Cheque

Osteopathic Health Care is also an accredited provider for Private Health Insurance claims.

Private health insurance

All major health funds cover part of the cost of Osteopathic treatment, usually under their ancillary or ‘extras’ cover. Contact your private insurance provider to see if you are covered for Osteopathic treatment. For claims, Osteopathic Health Care will complete all paperwork required for you to receive a refund from your private health insurance provider.

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